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POS Cart & Checkout
The POS cart is where you build each customer's bill. Search or scroll to add products, adjust quantities (including halves and quarters for weight-based items), select the customer, pick a payment method, and complete the order. WhatsApp invoice and UPI QR code sharing are built right into the checkout flow.
stepByStep
Open a new sale
Tap POS → Sales (or the "+" button on mobile). The sales screen shows your product grid and an empty cart drawer. You can search by product name, SKU, or scan a barcode.
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Add items to the cart
Tap any product card to add it to the cart. Each tap adds one unit. The cart drawer slides up from the bottom showing the running total. Tap the cart drawer to expand it and see all items.
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Adjust quantity and quantity multiples
In the cart, use the − and + buttons next to each item. For weight-based or loose items, the quantity step is controlled by the product's Quantity Multiple: 1 = whole units only (e.g. 1, 2, 3), 2 = halves allowed (e.g. 0.5, 1, 1.5 kg), 4 = quarters allowed (e.g. 0.25, 0.5, 0.75 kg). Tap the quantity number directly to type an exact value.
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Select a customer
Tap "Select Customer" at the top of the cart. Search by name or phone number. If the customer is new, tap "Add New Customer", enter their name and mobile number, and save. Walk-in customers can be left as "Walk-in" — no customer selection required.
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Choose a payment method
Tap "Checkout". Select the payment method: Cash, Card, UPI, or Other. You can choose more than one to split payment (e.g. partial UPI + cash for the balance).
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Accept cash payment
Select "Cash". Enter the amount the customer hands over. The app automatically calculates and displays the change to return. Tap "Confirm" to complete.
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Accept UPI payment
Select "UPI". A dynamic QR code is generated with your UPI ID and the exact payable amount pre-filled. Show the screen to the customer or tap "Share QR via WhatsApp" to send it to their phone. Once you see the payment confirmation on your UPI app, tap "Mark as Paid".
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Complete checkout and send invoice
After confirming payment, tap "Complete Order". The order is saved and stock is deducted. On the success screen, tap "Send Invoice on WhatsApp" to open WhatsApp with the invoice pre-formatted, or tap "Copy Invoice" to copy the text to the clipboard.
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