POS Orders

POS Orders gives you a complete record of every sale made through your store. Filter by date range or order status, drill into any order to see itemised details, and track your daily and monthly revenue — all in one place.

stepByStep

Open the Orders list

Go to POS → Orders. You see all orders sorted by date (newest first). Each row shows the order number, customer name (or "Walk-in"), total amount, payment method, and status badge.

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Filter by status

Tap the status filter chips at the top of the list to show only: Completed (paid and done), Pending (awaiting payment confirmation), or Cancelled (voided orders). Tap "All" to clear the filter.

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Filter by date range

Tap the date filter (calendar icon). Choose a preset — Today, Yesterday, This Week, This Month — or pick a custom start and end date. The list updates to show only orders in that period.

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View order details

Tap any order row to open the detail screen. You see the full itemised bill: product names, quantities, unit prices, discounts, taxes, and the grand total. The payment method, date, time, and processing staff member are also shown.

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Track revenue

At the top of the Orders list, a summary bar shows the total revenue and total order count for the current filter period. Change the date filter to see weekly or monthly revenue without going to Analytics.

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Resend an invoice

Open any completed order and tap "Send Invoice on WhatsApp". This resends the invoice to the customer's WhatsApp number saved on that order. Tap "Copy Invoice" to copy the text instead.

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Cancel an order

Open an order in "Pending" or "Completed" status and tap "Cancel Order" (or "Void Order" for completed orders). Enter a cancellation reason. Stock deducted by that order is automatically returned to the warehouse.

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proTips

•Use the "This Month" date filter each morning to get a quick view of the current month's revenue before opening the shop.

•Export orders as CSV (download icon at top right) at month-end for GST filing or sharing with your accountant.

•Cancelled orders show up with a strikethrough and do not count in revenue totals — they stay visible for your records.

•The staff member shown on each order helps you track who made each sale — useful when managing multiple employees.

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